Process, Requirements & Compliance Guide
To send messages via the Transactional SMS Nigeria route, all clients are required to complete the Nigerian transactional SMS sender ID registration process. This ensures your Sender ID is officially recognized and whitelisted by the Nigerian Communications Commission (NCC) and the four major Mobile Network Operators (MNOs): MTN, GLO, AIRTEL, and 9MOBILE.
At X-Wireless, we make it simple to register your custom alphanumeric sender ID with all the Nigeria networks by managing the entire process on your behalf—free of charge.
Why Sender ID Registration Is Required
Sender ID registration is a regulatory requirement in Nigeria, designed to prevent SMS fraud, protect end users, and ensure message delivery to DND-registered numbers. Without completing this registration, you will not be granted access to the Nigeria transactional SMS route.
This process ensures full compliance with all NCC and MNO sender ID regulations in Nigeria and authorises your brand name (e.g., YOURBANK, XYZSTORE) for use on the Nigeria transactional SMS route.
Required Documents for Sender ID Registration
To proceed with your Nigerian transactional SMS sender ID registration, the following documents are mandatory and must be submitted:
- Authorization Letters for Each Mobile Operator
You are required to submit four signed letters—one each addressed to MTN, GLO, AIRTEL, and 9MOBILE.- Letters must be on your official company letterhead
- Must clearly state your requested alphanumeric Sender ID
- Must be signed by an authorized company representative
- CAC Certificate
A valid copy of your company’s registration certificate from the Corporate Affairs Commission (CAC). - Official Website URL
The website address associated with your Sender ID and business. This provides traceability and confirms brand legitimacy. - Regulatory Operating License
For companies in regulated sectors such as finance, insurance, pensions, or gaming, you must submit a valid license issued by any of the following:- Central Bank of Nigeria (CBN)
- Pension Commission (PENCOM)
- National Insurance Commission (NAICOM)
- National Lottery Regulatory Commission (NLRC)
This license is a mandatory requirement for Sender ID approval on AIRTEL and MTN networks.
- GLO-Specific Requirement
For GLO, your authorization letter must also include:- Your company’s registered business address
- Your official company phone number
- 9Mobile-Specific Requirement
For 9Mobile, you must include the requested Sender ID inside the sample message content within the authorization letter.- Any sender ID not explicitly shown in the sample message will be rejected by 9Mobile and not whitelisted.
We Handle Everything for You — At No Extra Cost
X-Wireless takes the hassle out of the registration process. Once you provide the necessary documents, we handle all submissions to the MNOs and NCC for approval. Our compliance team ensures:
- Fast document validation and formatting
- Direct communication with the mobile operators
- Sender ID logging and approval with the NCC
- Status updates and final activation alerts
This is part of our commitment to full NCC and MNO sender ID compliance for every client on our platform.
How to Submit
You can send your documents in either of the following ways:
- Upload through your X-Wireless CPORTAL Dashboard
- Email directly to contact@xwireless.net
Our team will handle the rest.
Processing Timeline
The registration and approval process typically takes 30–60 business days, depending on NCC and the network operators’ response times. Once approved, your Sender ID will be fully active and ready for use on our Nigeria transactional SMS gateway via our SMS platform (MPORTAL).
Ready to Register?
To begin your Nigerian transactional SMS sender ID registration and gain access to DND-compliant, branded SMS delivery across all networks, submit your documents today.
For help or more information on how to register alphanumeric sender ID Nigeria networks, contact us below:
Email: contact@xwireless.net
Phone: +234-8020548144
Website: www.xwireless.net